We recently purchased a Haines 320 from Brundall which required transporting to the Thames in Berkshire. We were supplied with details of various companies from the Marina’s involved but being a couple who like to know who we are dealing with, we did some searching on the internet and came across Chill Out Solutions. I dropped them an E mail on a Saturday evening not expecting a response until the following week. Some half an hour later I received a very informative, personable none pushy response from Paul, together with his competitive quote. Paul’s friendly yet efficient attitude swung it for us.
We met him at Brundall at the appointed time, (we were early, he was earlier and waiting!). He was as we’d hoped; efficient, careful, considerate and safety conscious. His vehicle is spotlessly clean and fully equipped for boat transportation. He took great care of the hole in our bank account as it was lowered onto the trailer. He even put pieces of carpet under the webbing to protect the hull.
We left at the same time and he contacted us en route with his ETA and he was there on time. He then liaised with the ” Crane Man” and we watched as our Boat was lifted from the trailer into the Thames. We were relieved to see that she floated!
Being very fussy people who like a job doing properly, we cannot praise Paul enough. In a society where so much is promised but is rarely delivered, it was a pleasure to deal with someone who does!
We would certainly use him again.